Data protection

Data Privacy Statement (Switzerland, revised GDPR)

1) Responsible person
smartifyGo , represented by Francisco Monteiro Pereira
Address: Industriestrasse 30, 8302 Kloten
Email: info@smartifygo.ch
Telephone: 0799284006

This privacy policy informs you about how we process personal data in accordance with Swiss data protection law (revDSG, since 01.09.2023).

2) Type of personal data processed

  • Master data (e.g. name, address, contact details)

  • Order and contract data (ordered products/services, prices, invoices)

  • Communication data (emails, content from the contact form)

  • Usage and metadata (e.g., IP address, date/time, pages visited; server logs)

  • Payment details (depending on the chosen payment method; processed by payment service providers)

3) Purposes and legal bases

  • Provision and security of the website (legitimate interest)

  • Contract initiation and fulfillment (orders, support, communication)

  • Fulfillment of legal obligations (e.g. accounting, record keeping)

  • Processing voluntary inquiries via the contact form

4) Hosting & Server Logs
The website is hosted by an external provider. When accessed, server logs are generated (IP address, date/time, user agent, referrer), which are processed to ensure stability and security and are usually deleted after a short time.

5) Contact form
When you use the contact form, we process the data you provide to handle your inquiry. Required fields are marked accordingly. Your data will only be used for marketing purposes with your explicit consent.

6) Cookies
We only use technically necessary cookies (e.g., for form functions). Tracking or marketing cookies are not used.

7) Payment service providers
Depending on your selection, we use Shopify Payments (Stripe) , PayPal , and TWINT for payment processing. These providers receive the data necessary for processing (e.g., amount, payment method, transaction IDs). The privacy policies of the respective providers apply.

8) Forwarding and order processing
Data is only shared with third parties to the extent necessary (e.g., logistics/payment service providers) or due to legal obligations. Where required, data processing agreements exist with service providers.

9) Storage duration
Personal data will only be processed and stored for as long as is necessary to fulfill the aforementioned purposes or as required by statutory retention periods.

10) Rights of data subjects
Under applicable law, you have the rights to information, rectification, erasure, restriction of processing, data portability, and objection. Please direct any such requests to the contact address provided above.

11) Changes
We may amend this privacy policy at any time. The version published on this website is the applicable one.